Refund Policy

60-Day Money-Back Guarantee

We stand behind every shirt we make. If you are not completely satisfied with your purchase, you may return it within 60 days of delivery for a full refund.

No hard feelings, no interrogation, no fine print designed to wear you down. If it does not work for you, send it back.

Why 60 Days

A shirt proves itself over weeks, not minutes. Sixty days gives you time to wear it, wash it, live in it, and decide whether it deserves a place in your rotation.

How To Request A Return

Step-By-Step

1. Contact Us — Reach out through our Contact page with your order number and the reason for the return.
2. Receive Your Label — Our team will email you a prepaid return shipping label and simple packing instructions.
3. Pack It Up — Place the item in its original packaging if possible, or any secure packaging you have.
4. Ship It Back — Drop the parcel at the carrier location indicated on your label.
5. Get Your Refund — Once received and inspected, we process your refund within 5-10 business days.

Return Shipping Cost

We provide free prepaid return labels for all eligible returns. You will not pay anything to send an item back to us.

Refund Processing

Timeline

Once we receive and inspect your returned item, your refund is processed within 5-10 business days. The refund is issued to your original payment method.

After We Issue It

Most refunds appear on your statement within a few business days of issue, though your bank or card issuer may take additional time to post the credit. If you have not seen the refund after 10 business days from our confirmation email, contact us and we will provide the transaction reference so your bank can trace it.

Partial Refunds

In certain circumstances, a partial refund may be issued instead of a full one, for example when:

• An item is returned with signs of wear beyond a reasonable try-on
• Original packaging or included accessories are missing
• A multipack or bundle is returned incomplete
• An item is returned outside the return window but we are able to accept it as a goodwill exception

We will always tell you before processing a partial refund, never after.

Eligible Items

Standard Eligibility

Items are eligible for a return within the 60-day window when they are:

• In original condition, unworn or only tried on
• Unwashed and unaltered, with tags attached where applicable
• Free of pet hair, strong odors, deodorant marks, makeup or stains
• Returned with original packaging where packaging is part of the product

A Note On Trying Things On

We fully expect you to try your shirt on. That is not "used." What we cannot accept is an item that has clearly been worn for an extended period, washed, or damaged before being returned.

Non-Returnable Items

The following are generally not eligible for return or refund:

• Items returned after the 60-day window has closed
• Items damaged through misuse, accidents or improper care
• Undergarments and boxers, for hygiene reasons, unless the item is faulty or incorrect
• Final-sale and clearance items clearly marked as non-returnable at the time of purchase
• Gift cards and store credit
• Items without a verifiable order number

If your situation falls into a grey area, contact us anyway. We would rather find a solution than hide behind a list.

Exchanges

Size Exchanges

Ordered the wrong size? We will help you get the right one. Contact us with your order number and the size you need, and we will tell you the fastest route — an exchange shipment or a refund with a re-order, whichever gets the new size to you sooner.

Color Or Style Exchanges

The same applies to a different color or an entirely different style. As long as the original item is eligible for return, you can swap it for anything else in the collection. Price differences are handled automatically: we refund the difference or invoice the additional amount.

Fit Guarantee

If the fit is not right and you are not sure which size to try next, tell us your height, weight and how the current item fits. Our team will recommend the size most likely to work, based on thousands of real customer outcomes.

Faulty, Incorrect Or Missing Items

Our Commitment

If the item you receive is faulty, incorrect, or missing from your order, we will make it right at no cost to you.

How To Report It

Contact us within 60 days of delivery with your order number, a brief description and, where relevant, photos. We will arrange a replacement, a store credit or a full refund — your choice — and cover all associated shipping.

Cancellations

Before Dispatch

If you need to cancel an order, contact us as soon as possible. While an order is still in processing, we can usually cancel it and issue a full refund before it ships.

After Dispatch

Once an order has been dispatched, it cannot be intercepted. You are welcome to refuse delivery or simply return the parcel using the standard return process once it arrives.

Store Credit

Where a refund is issued as store credit rather than to your original payment method, the credit does not expire and can be applied to any future order. Store credit cannot be exchanged for cash except where required by law.

Questions?

If you have any questions about this policy or your specific situation, please visit our Contact page. Our customer service team genuinely wants to help, and will always try to find the outcome that feels fair.