Privacy Policy

Your Privacy Matters

We are committed to protecting your personal information and being fully transparent about what we collect, why we collect it, and what we do — and do not do — with it.

This policy explains our practices in plain language. If anything is unclear, please visit our Contact page and ask us directly.

Information We Collect

Information You Provide Directly

• Identity & Contact Data: Name, email address, phone number.
• Order Data: Shipping address, billing address, order history, items viewed and purchased.
• Payment Data: Payment card or wallet details, billing information. Note that full card numbers are handled by our PCI-compliant payment processors, not stored on our servers.
• Account Data: Password (stored in encrypted form), size preferences, saved addresses, wishlist items.
• Communication Data: Messages, reviews, photos and any other content you send us.
• Marketing Preferences: Your subscription status and communication choices.

Information Collected Automatically

• Device Data: IP address, browser type and version, operating system, device type, screen resolution.
• Usage Data: Pages viewed, links clicked, time spent on pages, referring pages, search terms used on our site.
• Location Data: Approximate location derived from your IP address, used for currency display, tax calculation and fraud prevention.
• Cookie Data: Information stored through cookies and similar technologies, as described in the Cookies section below.

Information From Third Parties

• Payment and fraud-prevention providers, who confirm transaction legitimacy.
• Shipping carriers, who provide delivery status updates.
• Advertising and analytics partners, who provide aggregated performance and audience data.

How We Use Your Information

We use your information to:

Fulfill Your Order

• Process payments and prevent fraudulent transactions
• Pick, pack and ship your order
• Provide tracking and delivery updates
• Handle returns, exchanges and refunds

Support You

• Respond to your questions and service requests
• Provide sizing and product guidance
• Resolve complaints and disputes

Improve Our Products And Site

• Analyze which products, sizes and colors perform best
• Fix technical issues and improve site performance
• Develop new products based on real demand and feedback

Communicate With You

• Send order and shipping confirmations
• Send marketing emails, offers and product announcements where you have opted in
• Notify you of material changes to our policies

Meet Legal Obligations

• Maintain tax, accounting and transaction records
• Comply with lawful requests from authorities
• Enforce our terms and protect our legal rights

Legal Bases For Processing

Where applicable law requires it, we process your personal data on the following bases: performance of a contract, your consent, our legitimate business interests, and compliance with legal obligations.

Information Sharing

We Do Not Sell Your Data

We do not sell, rent or trade your personal information to third parties for their own marketing purposes. Period.

Trusted Service Providers

We share only the data necessary for trusted partners to perform services on our behalf, including:

• Payment Processors: To securely process transactions and screen for fraud.
• Shipping & Logistics Partners: To deliver your order and manage returns.
• Technology Providers: To host our store, run our email platform and maintain site security.
• Analytics Providers: To understand aggregate traffic and site performance.
• Customer Support Tools: To manage your inquiries efficiently.

Every provider operates under a written agreement that restricts them to processing your data only on our instructions, prohibits independent use, and requires appropriate security safeguards.

Legal And Safety Disclosures

We may disclose information where we are legally required to do so, or where we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a lawful government request.

Business Transfers

In the event of a merger, acquisition, reorganization or sale of assets, customer information may be transferred as part of that transaction. Any acquiring entity remains bound by the commitments in this policy, and we will notify you if your data becomes subject to a materially different policy.

Payment Security

How Your Payment Is Protected

• All transactions are encrypted using industry-standard TLS/SSL technology.
• We are fully PCI-DSS compliant in how we handle payment data.
• Full card numbers are never stored on our servers — they are tokenized by our payment processors.
• We employ fraud-detection systems to identify and block suspicious transactions.
• We never ask you to send card details by email, chat or phone.

If You Suspect Fraud

If you receive a message claiming to be from us that asks for your password or full card details, it is not from us. Please contact us immediately through our Contact page.

Cookies And Similar Technologies

What We Use

• Essential Cookies: Required for the site to function, including cart, checkout and security.
• Preference Cookies: Remember your size, currency, language and recently viewed items.
• Analytics Cookies: Help us understand which pages and products people use most.
• Marketing Cookies: Measure the performance of our campaigns and show relevant offers on other platforms.

Your Choices

You can control cookies through your browser settings, including blocking or deleting them. Please note that disabling essential cookies may prevent core functions such as checkout from working. You may also opt out of interest-based advertising through industry opt-out programs and your device's advertising settings.

Your Rights

Depending on where you live, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Request correction of inaccurate or incomplete information.
• Delete: Request deletion of your personal data, subject to legal retention requirements.
• Port: Request your data in a structured, machine-readable format.
• Object: Object to processing based on our legitimate interests.
• Restrict: Request that we limit how we use your data while a dispute is resolved.
• Opt Out: Unsubscribe from marketing communications at any time, or opt out of the sale or sharing of personal information where such rights apply.
• Non-Discrimination: Receive equal service and pricing regardless of whether you exercise your privacy rights.

To exercise any of these rights, visit our Contact page and tell us what you need. We will verify your identity before acting on a request, and respond within the timeframe required by applicable law.

Marketing Communications

You can unsubscribe from promotional emails at any time by using the link at the bottom of any marketing email, or by contacting us. Transactional emails — order confirmations, shipping updates and service notices — will still be sent, because they relate to purchases you have made.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

• Order Records: Retained for the period required by tax and accounting law.
• Account Data: Retained while your account remains active, and deleted or anonymized after a prolonged period of inactivity.
• Marketing Data: Retained until you unsubscribe, after which your contact is suppressed.
• Support Correspondence: Retained for as long as needed to resolve your inquiry and improve our service.

When data is no longer needed, it is securely deleted or irreversibly anonymized.

How We Protect Your Data

• Encrypted data transmission across our entire site.
• Restricted internal access on a need-to-know basis.
• Multi-factor authentication for internal systems.
• Regular security reviews, patching and vulnerability testing.
• Documented procedures for responding to potential data incidents.

While no system can be guaranteed impenetrable, we take security seriously and continuously invest in protecting your information.

International Data Transfers

We operate globally, and your information may be processed in countries other than your own. Where we transfer data across borders, we rely on appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Third-Party Links

Our site may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before providing any information.

Updates To This Policy

We may update this privacy policy from time to time to reflect changes in our practices, our products, or the law. When we make material changes, we will post the updated policy on this page with a revised effective date, and where appropriate notify you by email.

Contact Us

If you have questions about this privacy policy or our data practices, please visit our Contact page. We will be glad to explain anything in more detail.